I feel anxious about visiting a garage on my own. What is it like at your Ipswich branch?

You are welcome here, and you will not be talked down to. A lot of drivers, women especially, tell us they have been made to feel stupid at garages in the past, quoted more than they should be, or sold work they did not understand. That is not how we operate. When you walk into our Ipswich branch, we will explain what your car needs in plain language, without jargon and without making you feel daft for asking a question. If you are not sure what a noise is or whether something is serious, describe it, and we will have a look rather than brushing you off. We will tell you the price up front, and it is the price you pay, not a figure that creeps up at the counter. If your tyre only needs a repair, we will not sell you a new one, and if a free tyre safety check puts your mind at rest, that is exactly what you will get. Plenty of our regulars first came in nervous and have stayed for years.